Our terms and conditions apply to you when you register yourself with us as a retailer. These terms and conditions cover how to use the website, place orders, cookies policies, and many more things. By placing a wholesale order on UFA DISTRO LTD, you agree to our terms and conditions. Please read the entirety of this document to learn more!
'Terms' or 'Conditions' refers to Terms and Conditions.
'Customer' or 'Buyer' refers to retailers over the age of 18 registered on the website, allowing them to purchase products.
'We', 'us', and 'our' refer to UFA DISTRO LTD, a B2B vape platform created for selling wholesale vaping products.
'You' and 'Your' refers to any UFA DISTRO LTD customer (retailer).
'Users' refers to visitors to the UFA DISTRO LTD who are not registered and, therefore, not authorised to buy on the website.
'Personal Information' refers to any personal data and details that we collect or that you provide to us.
'Goods' refers to any vaping product placed on the UFA DISTRO LTD website.
'Website' or 'Site' refers to UFA DISTRO LTD.
Copyright, Trademark & Third Party Link
The website is owned and operated by UFA DISTRO LTD. All rights reserved. The Website contains links to external websites not maintained or operated by UFA DISTRO LTD. Third-party links are not under our control, and we are not responsible for their content. UFA DISTRO LTD provides third-party links for the purpose of convenience and providing information.
Language
The UFA DISTRO LTD website and all its information is available in British English only. Once UFA DISTRO LTD receives another language version, the information will be posted and updated on this Terms and Conditions page.
Rights and Obligations
As a retailer, you undertake the following:
You are of the legal age for purchasing vaping products, according to the vaping laws of your location.
Do not use UFA DISTRO LTD for any illegal purposes, and you agree to use it according to our terms and conditions.
Provide only legal personal information, including your first and last names, date of birth, billing and shipping address, bank information, and email address.
Do not impersonate any other person or use false personal or financial information.
Do not post or transmit any content that is discriminatory, offensive, defamatory, or that infringes the rights of any person or company.
Immediately inform UFA DISTRO LTD if your account is compromised or hacked, using any available written contact method.
Immediately inform UFA DISTRO LTD about changes to your personal information.
Use UFA DISTRO LTD in accordance with your country's vape regulations. You are responsible for knowing these regulations, and UFA DISTRO LTD will not be liable for non-compliant products held at customs.
As a retailer, you have the right to:
Buy products listed on the UFA DISTRO LTD website, provided purchasing and shipping are allowed in your country of residence.
We reserve the right to:
Update and make changes to our website, policy, and terms and conditions. All changes will be posted on the website; you must check periodically for updates.
Notify you about any changes to terms and conditions that can affect you.
Remove any content which we deem to be discriminatory, illegal, or offensive to any third party.
Temporarily disable accounts we believe are hacked or operated by someone under the age of 18, or posting discriminatory, offensive, or defamatory content.
Personal Data
You need to have a personal account to participate in vape product transactions on UFA DISTRO LTD by registering with us. You must provide legal personal data, including your first and last name, date of birth, gender, shipping and billing address, phone number, email, and bank details.
You are not permitted to create or use an account for anyone other than yourself, provide an email address belonging to someone else, adopt someone else's identity, or create multiple accounts on UFA DISTRO LTD.
You are responsible for all activities that occur in connection with your account, and you agree to notify us immediately of any unauthorised use.
We reserve the right, without notice, to restrict your access to certain aspects of UFA DISTRO LTD if we believe your account is hacked, offensive, or contains inappropriate information.
Your personal information may be used for:
Processing your orders or applications.
Administering your billings and account.
Disclosing your personal information to bank and debit card providers to validate your card.
Handling requests, enquiries, complaints, and other customer service-related processes.
Sending you email newsletters.
Our Privacy Policy governs the personal information you share on UFA DISTRO LTD. Please refer to our Privacy Policy page for details on how we gather, use, and protect your personal information.
Products
UFA DISTRO LTD is a website that sells bulk vape products exclusively. The use and purchase of any product is only available to persons of a legal smoking age.
A number of our e-liquid products contain nicotine, a toxic and addictive substance. Nicotine-containing liquids are only intended for use by individuals of legal smoking age. The use of nicotine by non-smokers, children, pregnant or nursing women, or individuals with health issues is not advisable. We are not responsible for any negative consequences from nicotine consumption. If you experience health issues such as diabetes, heart disease, high blood pressure, emphysema, or asthma, please consult a doctor before purchasing vaping products.
By using the website, you acknowledge that nicotine is highly addictive and that you are responsible for purchasing vape products from UFA DISTRO LTD.
Vaping hardware, e-liquids, and other accessories must be used in accordance with the instructions provided. Do not eat, drink, or swallow any vaping products; keep them away from children and pets. Avoid skin and direct eye contact with e-liquids as this may cause irritation and harm.
If the products you purchase are damaged, misleading, or of poor quality, please contact your dedicated Account Manager to resolve the issue.
Note that product images may occasionally differ from the actual products due to updates or manufacturer changes. UFA DISTRO LTD is not responsible for such differences.
You have the right to a refund if you are unsatisfied (for valid reasons) with the product you ordered. The guarantee is covered under our Returns Policy—please review our Returns Policy for details on our 14-day warranty and Return/Refund procedures.
Please note: Items must be returned in their original condition for UFA DISTRO LTD to facilitate a refund or exchange.
Orders
By placing an order on our website, you agree to our terms and conditions. All goods and services on UFA DISTRO LTD are available only to retailers who are of legal age and deemed eligible to have a VAT number for business verification.
You warrant that all user information provided when ordering is accurate, up-to-date, and complete.
You agree not to impersonate any individual or entity when ordering from UFA DISTRO LTD.
Any order placed will be treated as a purchase request. Once a product is successfully ordered, payment (including any shipping fee) will be invoiced. After confirmation, the order will be processed.
After placing an order, further processing (such as invoicing and packaging) will occur, and your product will be delivered by the chosen delivery service. You will receive a tracking number according to the service offered.
If you do not receive a tracking number when one is expected, please contact your dedicated Account Manager.
If you experience technical difficulties or cannot order a product, please contact your dedicated Account Manager. Issues may include:
Product out of stock - wait until available, choose another product, or cancel the order.
Products not distributed to your location.
Incorrect personal information or invalid bank details provided.
Payment not made or insufficient funds.
If we are unable to accept your order, you will not be charged.
When placing an order at UFA DISTRO LTD, you must provide your name, phone number, address, payment details, and any other required information. We take all necessary measures to secure your details, provided you are the sole operator of your account.
We are not liable for any loss caused by unauthorised access to your personal account while using UFA DISTRO LTD.
Estimated delivery times may be affected by unforeseen delays. Please contact your dedicated Account Manager for assistance.
You guarantee that goods purchased from UFA DISTRO LTD are legal in your country or region. UFA DISTRO LTD is not responsible for goods shipped to areas with specific vape regulations or restrictions.
Once you receive your order, you are responsible for any subsequent damage or loss.
Order Cancellation
If you decide to cancel or change your order, please contact your dedicated Account Manager. Note that orders can only be cancelled if the products have not been shipped.
The purchasing process is considered complete once you receive and confirm your order.
Price and Payments
Prices, discounts, and delivery costs on UFA DISTRO LTD are established at the time of order and may change without prior notice.
Payments can only be made via Bank Manual Transfers to the bank details provided by UFA DISTRO LTD.
Content
Content refers to all information on the UFA DISTRO LTD website, including text, images, product prices, location data, and any other communication.
Limitation of Liability
UFA DISTRO LTD offers 24/7 customer support. There may be times when technical or maintenance work is required on the website to improve our services. Although maintenance is usually planned, we are not obliged to provide advance notice.
We cannot guarantee that the website will always meet your expectations or be uninterrupted and error-free. UFA DISTRO LTD is not liable for any loss of content or material transmitted through the website, nor can we ensure uninterrupted functionality.
Suppliers provide product information on UFA DISTRO LTD. We do not verify this information; therefore, it is your responsibility to check product suitability.
UFA DISTRO LTD is not directly responsible for any loss, damage, delay, or false delivery of ordered products.
Note: Nothing in these terms limits your rights as a retailer.
The website may contain technical inaccuracies or typographical errors. We reserve the right to make changes to the website at any time.
Cookies
UFA DISTRO LTD utilises cookies to remember and process the products in your shopping cart and to better understand your needs and preferences on subsequent visits.
Restrictions
We reserve the right to ban your access to UFA DISTRO LTD if you:
Violate our website policies (e.g., by writing fake or abusive reviews).
Violate any third party's rights, including copyright, discrimination, trade secrets, moral rights, privacy rights, or other property rights.
Promote a commercial venture, business, or event not connected to vaping products.
Send insulting emails, spam, surveys, or any other mass messaging regardless of intent.
Solicit personal information from underage persons or submit adult material.
Use the website while under the age of 18 or below the legal vaping age in your country.
Changes To Terms And Conditions
UFA DISTRO LTD reserves the right, at its discretion, to update and adjust the website, policies, and these terms and conditions at any time. It is your responsibility to check the website periodically for changes. We will notify you by email or by posting a notice on our website if we make any changes.
Agreement
These terms constitute your agreement regarding the use of the website, orders, payment, and content placement. By using UFA DISTRO LTD, you confirm that you have read and agree to these conditions.
Contact Us
If you have any queries regarding our Terms and Conditions, please contact us.
Guarantee And Returns
UFA DISTRO LTD ensures that our registered buyers receive a safe and secure service on our platform.